The two book collection should be mandatory yearly reading for all business people, not just once, but once a year
But as an analysis of difficult negotiation and as a general roadmap to the land of Don't get mad, don't get even, get what you want!, it really can't be beat
Compact written and easy to assimilate
Dang As I said it is Easy to read and easy to understand
When reading the book, I was able to think back and realize when I should have applied certain methods such as going to the balcony and when I should have been on the outlook for certain tactics and knowing how to properly go around them, without creating more conflict
It is particularly helpful because it tells you the games people play