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Our Review/Thoughts

Mind you the condenser and other parts have a 7 year warranty with labor extra

They will throw some policy in your face while the real policy should be to delight customers

When I insisted, they put me (90-120 min hold each time) and the supervisor gave the same - this is our policy and we cannot help

Further, none of the parts nor the labor was covered by the warranty, even though the refrigerator is not even three years old

They have no authorized LG refrigerator repair people and if there are none of the OR and WA people wanted to come

In total, I must have spent close 15-18 hours on the phone mostly on hold

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