The chair is very comfortable, with a nice lumbar support pillow that you can take off if you don't need it, and a good head/neck support cushion that is built in
Really sucks cause I like this chair, but now I'm stuck with this noise maker
Bought for my mother as a gift and she LOVES IT! Highly recommended!
Easy assembly, it took us 30 minutes (we did not rush)
I searched for months and looked at hundreds of chairs
Sorry to say but Stay away