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Our Review/Thoughts

I am very happy with their support and their speed

Keep in mind this review is for the CERTIFIED REFURBISHED NeatConnect Scanner

I do get tired of reading and reading and not being able to call Tech support and get a human to verbally walk you through issues, but have just learned to enjoy the online remote access assistance when there is an issue

by the way, I wanted to thank Val for his help

They now purposely try to limit your ability to use the scanner you paid for by charging you to UPLOAD TO MICROSOFT ONEDRIVE, I'm not trying to use Neat's pathetic cloud service, I'm trying to use the TERABYTE of OneDrive that I paid for and works fine, but when I try to use it with the NEAT scanner it trys to sell me NEAT's cloud

Don't waste your precious life time (that's all the time you have, after all) or your money on this

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