Must be something else that some people could find unpleasant

The smell is delicious, and I love that it is natural! I love the stuff

The cooling sensation is subtle was a nice touch and I felt no burning whatsoever but I don't leave the cleanser on any longer than it takes to scrub my face

I feel like i actually exfoliate my skin

Overall I recommend trying it on a arm first incase you have a reaction luckily it's a good fit for my skin so far

The smell is faintly herbal and fresh, not artificial