I didn't see any indication of this policy on Amazon or the Pure Fix website, and I think that is kind of misleading

Highly recommended Great build quality, the bike feel light

I mean IT IS REALLY loud, I've taken it back to the bike shop to get it fixed (another 10 bucks spent), it worked great for about a day , and the day after right back to extremely loud squeaking

I would recommend this bike for anybody who would like a fixed gear to begin riding, or as a start for customization This bike is great! Good quality and super easy to get out on

(Please note I followed their instructions to get a professional to install it)

The gear ratio seems perfect for my commuting in town