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Our Review/Thoughts

and even more so when you heft it

Empathy - You'll find stories, shortcuts, practical notes that you can use, discuss, reference immediately, so you can teach, speak and write with better confidence, and credibility about the subject matter for the people who actually need to suppport the systems everyday

This was purchased for a very special person on my list

This book is a necessary in your system/network administration career

If you ever have to write a backup/recovery guide, system maintenance guide, administrators guide, disaster recovery guide, training guide, quick start guide for users and administrators of enterprise IT systems in any organization large or small

I'm no slouch but the fact is that most of us have learned how to do our jobs by feeling pain and working to make that pain go away

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