It wasn't until my wife starting complaining that her wrists were a little tired and achey that i realized when i was away at work she would make MANY cappuccino's worth of espresso a day
The crema it produces is rich and looks great
One can pre-heat everything per their instructions to get a nice and hot shot, but I find that - even without the preheating - the shot comes out plenty hot! The True Crema Valve (TCV) works fantastically well, and while I haven't yet tried the unit with the TCV removed, I find the crema on a shot produced with it installed to be quite real; it isn't ephemeral, it doesn't appear falsely aerated, and it tastes great
He made them blind taste with it and everyone was shocked
He took it to his roasting company and let the coffee geeks play with it
What surprises me is how simple the machine is, yet it seems to be able to cope with imperfect grinding and yet still produce quality shots with a surprising amount of crema